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Description
How to measure the dog size?
Chest: measure the thickest part of the chest, add 1~2CM will be better. (Usually behind the two legs)
Length: Make sure your dog stands properly, not sitting or lying. Measure along the dog's backbone from the base of the neck to 5CM front the base of the tail.
Neck: the girth of the neck, add 2~3CM will be better.
Note: If your dog is a large chest, long hair, or at the high end of the size, you may order the next larger size to ensure a comfortable fit.
Size Details:
Size S for body 19cm(7.48inch),Chest 34cm(13.38inch),Neck 24cm(9.4inch);
Size M for body 23cm(9.05inch) ,Chest 38cm(14.96inch),Neck 28cm(11.02inch);
Size L for body 28cm(11inch),Chest 48cm(18.89inch),Neck 33cm(12.99inch);
Size XL for body 33cm(12.99inch),Chest 58cm(22.83inch),Neck 42cm(16.53inch);
Size XXL for body 36cm(14.17inch),Chest 66cm(25.98inch),Neck 46cm(18.11inch);
Shipping
At Forbol.com, we strive to ensure your orders are processed and shipped efficiently and securely. Below, you’ll find the details regarding our shipping policies.
1. Order Processing Time
Once you place an order with us, we will process your order within 1–3 business days. Orders are processed Monday through Friday, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
We offer a variety of shipping methods to ensure timely delivery. Shipping costs depend on your location and the shipping method selected at checkout.
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Standard Shipping: Estimated delivery time of 5–7 business days.
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Expedited Shipping: Estimated delivery time of 2–3 business days.
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Overnight Shipping: Estimated delivery time of 1 business day (available for select locations).
Shipping costs will be calculated at checkout based on your location and the shipping method chosen.
3. International Shipping
We do offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Customs fees, duties, and taxes may apply, and the recipient will be responsible for any additional charges upon arrival in the destination country.
4. Free Shipping
We offer free standard shipping on orders over [insert dollar amount] within [your country/region]. This offer applies to standard shipping only and is subject to change without notice.
5. Shipping Restrictions
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We do not currently ship to P.O. Boxes or APO/FPO addresses.
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Certain items may have restricted shipping areas. You will be notified during checkout if any of your items cannot be shipped to your address.
6. Delivery Times
The estimated delivery time for your order depends on the shipping method selected at checkout. However, delivery times may vary due to factors such as weather, holidays, or delays in processing. Forbol.com is not responsible for any delays caused by external factors beyond our control.
7. Order Tracking
Once your order has been shipped, we will send you an email with a tracking number. You can use this number to track the status of your order on the carrier’s website. Please note that tracking information may take up to 24 hours to become available.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us immediately at support@forbol.com. We will assist you in resolving the issue and ensure that you receive the best possible solution, including a replacement or refund.
9. Incorrect Address
It is your responsibility to provide the correct shipping address. If you notice an error in your shipping information after placing your order, please contact us immediately at support@forbol.com. If the order has already been shipped, we cannot change the delivery address.
10. Returns and Exchanges
For information about our return and exchange policies, please refer to our Returns & Refunds Policy.
11. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us:
Email: support@forbol.com
Phone:+44-7458-1484-56
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)
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